You must first sign up for an account and log in. If you go to My Account then to Gift Card, or click here, you can add your gift card codes directly to your account. This feature is useful to make sure you don’t lose your code, combine multiple gift card balances, and to make checkout quick and easy!
After you select your Shipping Method during the checkout process, you’ll be asked to fill in your shipping address. If you want to send the gift or gifts to a different address then please fill in the address you would like your items to be shipped to instead of your own address.
We can change or cancel your order if it has not shipped yet. We try to get your order shipped as quickly as possible so please contact us within 24 hours of placing the order. The quicker you contact us, the better your chance is so don’t wait. If your order has already been shipped, our standard return policy applies.
Rarely packages do go missing, but we always include insurance on all merchandise shipped. Please track your package with the tracking number provided. If your package is missing please make sure to check all entrances of your home as sometimes the delivery person leaves them at a door that is not used much. If you still cannot find your package call us immediately and we will help you file a claim with UPS who will reimburse the full amount including shipping.
All items listed online are considered to be available to order. Occasionally, due to our constantly changing inventory, a situation may arise where one or more of your items are not available. If this occurs, we will contact you and either replace your item for a similar item of equal or greater value or refund the item.